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Security Guard - Heartbreak Hotel (FT)

Deadline: 10/9/2013

Job Description:

This is a full time position located in the Security Department at Elvis Presley’s Heartbreak Hotel with variable/flexible days and hours to include weekends, holidays and overtime as required, benefits will be offered after successful completion of three (3) month probationary period. This is a promotional opportunity and is an internal/external recruitment.

RESPONSIBILITIES: Under the supervision of the Night Manager, maintain and protect all company property; patrol and observe assigned area to ensure a safe and secure facility; assist with guests issues; drive airport shuttle periodically; administer and assist with first aid when necessary; contacts emergency/police personnel as appropriate; write reports of various types; maintain crowd control as required; observe situations and report information; other duties as assigned.

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES: Skill in speaking with persons of various social, cultural, economic and educational backgrounds; ability to listen and observe in order to meet the varying needs of guest and property; ability to handle complaints and refer to the appropriate persons when necessary; demonstrated background in security; ability to use a portable radio; ability to cope with extremely heavy workload, various job functions and departments; ability to work in often times hectic environment; excellent communication and interpersonal skills both in person and on the telephone are essential; ability to prioritize and work with minimum supervision; excellent attention to detail; ability to perceive and deal with sensitive issues and maintain confidentiality; ability to deal successfully with a wide range of people; ability to work under pressure of deadlines and competing needs.

PHYSICAL REQUIREMENTS: Ability to stand, sit, and walk for long periods of time; ability to stoop, reach and lift boxes weighing up to 50 lbs.; ability to climb stairs; ability to speak clearly and distinctly; must be able to work outside in all types of weather; ability to react in emergency situations.

SPECIAL CONDITIONS: Identification and uniform is required; must be Tennessee Security Guard certified; ability to use a portable radio; CPR certification is preferred; current valid driver’s license with a good driving record.

CONDITIONS OF EMPLOYMENT: Work variable/flexible hours, days, evenings, weekends and overtime as required.