Elvis in Hawaii FAQ




Why did you choose The Hilton Hawaiian Village Waikiki Beach Resort for this event?


This experience is all about authenticity. We want to celebrate Elvis’ love of Hawaii by together visiting the same places he visited and experiencing his Hawaii. Often, when Elvis visited Hawaii, he stayed at what was then called The Hawaiian Village Hotel on the 14th floor of the Ocean Tower in the Mahele Suite. That tower is no longer there but, at the time, it was the tallest building in Hawaii. Just above that floor, Tom Moffat broadcasted his show each day, introducing the islands to rock ‘n’ roll! The Hilton Hawaiian Village is also the site of many of the location shots for Elvis’ movies. It’s the location where his character in “Blue Hawaii,” Chad Gates, picked up his clients for tours and where he spent time with his girlfriend, Maile Duval. Remember the scene in “Aloha from Hawaii” with the tower that features rainbows painted up the side? That’s the Hilton Hawaiian Village and you can still see the same rainbows today.

What all is included in this package?  

Your package will include rooms at the Hilton Hawaiian Village Waikiki Beach Resort, a ticket to all the special events that come with the package and transportation to get to those events and back to the hotel. We have taken great care to make certain your experience is first class and hassle free from beginning to end. We also made certain to leave times for lying out by the pool or on the beach, shopping in the stores in the area, taking an excursion or visiting the many fine restaurants and clubs in the area.

Elements cannot be purchased separately from the package. Price does not include airfare but a discount code for Hawaiian Airlines, Delta and American Airlines will be provided once package is booked.

What if I want to bring an extra person who does NOT want to attend all of the events?
 
Think of this like a themed-cruise or other entertainment inclusive event. In order to get the special package rate, each person staying with you in your room must have purchased a package.

Do I have to pay full price for my children?

Children two and under are free but you must purchase a package for children three and older.

Will tickets for the events be sold separately?

Some elements of this package (like the pool party) are hosted by the Hilton Hawaiian Village and are exclusive to guests of the hotel.

Tickets for the enhanced screening of “Aloha from Hawaii” will be available through Ticketmaster. Tickets to the USS Arizona, Legends Tribute Shows, the ETA contest are also available for individual purchase. Individual tickets for package elements like the Conversations on Elvis and The Elvis Gospel Concert may also be purchased (based on availability) after October 1, 2012. For more information regarding ticket availability please email Aloha@Elvis.com.

Are the excursions that come in the package for designated times or can I go whenever I want to?

The excursions included in the package must be taken during the times scheduled. However, you will be able to purchase additional excursions at the Elvis in Hawaii Service Center which will be located in the lobby of the Tapa Tower and those can be taken at the times you arrange. Click here to see a list of the available excursions.

Will this include transportation?

The events that include transportation are the Tour of Elvis Hawaiian Sites, Conversations on Elvis in Hawaii, the tour of the USS Arizona, the Elvis Gospel Concert and the “Aloha from Hawaii” 40th Anniversary Enhanced Screening at The Neal Blaisdell Arena. These events will include transportation from The Hilton Hawaiian Village in air-conditioned luxury motor coaches. When you arrive at the hotel and check-in the "Aloha from Hawaii" Hospitality Desk which will be located in the lobby of the Tapa Tower, your information packet will contain a map to the motor coach boarding area and times of departure for each event.  

What if I want to take some additional excursions?

For your personal exploration of the area, taxis are available in the lobby and rental cars may be reserved through our partner AVIS. You may also reserve additional transportation at the "Aloha from Hawaii" Hospitality Desk in the lobby of the Tapa Tower each day.  We’ll be on hand at the Hospitality Desk to assist you in booking additional excursions and experiences which are not included in the package.

What can I look forward to at the resort itself?

  • 22 acres of oceanfront paradise
  • Unique "Village" destination resort concept  - In our five distinctive towers explore the tropical allure of Hilton Hawaiian Village® a quiet haven with an urban feel set in the midst of an unsurpassed beach locale.
  • 5 pools including Waikiki's largest Super Pool, and separate pools at Ali'i Tower® and Kalia Tower®
  • Diverse dining options with 18 restaurants and lounges
  • Nightly Hawaiian entertainment
  • Friday night fireworks show
  • Exotic wildlife and botanical gardens
  • Romantic seaside sunsets – named one of the top beaches in the U.S.
  • Mandara Spa, the largest spa in Waikiki, provides one of Hawaii's most beautiful and complete spas. Be transported into a world of relaxation and rejuvenation with a host of spa treatments that incorporate Hawaiian, Asian, Western, European and Polynesian beauty and relaxation concepts.  Guest will be given a code for 10% off when booking a treatment.
*Reservations must be confirmed with a credit card.

Are meals included in this package?

The Welcome Dance Party Event will include heavy Hawaiian hors d'oeuvres, water and tea. There will be a cash bar. The Welcome Breakfast on The Great Lawn of the Hilton Hawaiian Village will include a traditional plated breakfast including Hawaiian specialties. Other events do not include food but many great restaurants are located near the hotel.  Additionally, check out the Elvis Insiders Message Board for dining suggestions from fans who have visited Hawaii before.

What are the rooms like for this package?

All of the rooms for the “Elvis Presley’s Aloha from Hawaii 40th Anniversary” package will be in the recently renovated Tapa Tower. Tapa refers to the traditional decorative cloth made from the bark of the paper mulberry tree and worn as a main fashion item in old Hawaii.



The exterior of Tapa Tower is designed in the tapa motif and the décor throughout the tower is a gentle blend of Polynesian-style designs from yesterday and today. The VIP Package guarantees you an ocean view room but all of the rooms have amazing views.

Every room in the Tapa Tower includes:

  • Balcony/Lanai
  • King bed or two Double beds (based on occupancy)
  • Hilton Serenity Collection Bed and Bedding
  • Hilton Serenity Collection alarm clock radio with connection for MP3 player
  • High-speed Internet access (for a charge)
  • Flat screen television with LodgeNet interactive television enabling on-demand movies, music, and Nintendo® video games
  • Refrigerator
  • In-room controlled air-conditioning
  • In-room safe
  • Iron and ironing board
  • Hair dryer
You may also check out more about the rooms on the The Hilton Hawaiian Village website.

What time is check-in and check-out?

The official check-in time is 2:00 p.m. and check-out time is 11:00 a.m. However, we will be picking you up at the airport and will be available to assist you should your flight arrive at the airport before 2:00 p.m. or should you need to check out after 11:00 a.m.

Should you need it, we’ll be there assist you with luggage storage via the Hilton Bell Desk however, overnight luggage storage is not available.

Does the Tapa Tower have free wireless internet access?

No. Although there is high speed internet access available in each room to which you can connect via your laptop or smartphone. If you plan to use the internet, you may wish to sign up for High Speed Plus for $25 per day which includes many additional discounts and benefits.

How many people are allowed to stay in one room?

We have packages for one, two, three and four people in a room. You can find out those prices at www.Elvis.com/Aloha.

Does this package include airfare?

No. The package does not include airfare but we have negotiated a discount for guests using Hawaiian Airlines, Delta and American Airlines. The discount codes will be provided to you as soon as you have reserved your package.

When should I arrive and depart?


Plan to arrive in Hawaii in time for the Welcome Dance Party Event at 7:00 p.m. on Thursday, January 10, 2013. The enhanced screening of “Aloha from Hawaii” will take place on Monday, January 14, 2013 at 7:30 p.m. so you will not want to depart until Tuesday, January 15.

Where will I check-in and how will I know where each event is being held?

When you arrive at the airport, you will be greeted by a member of our Elvis Presley’s “Aloha from Hawaii” team who will present you with a fresh flower lei. You will then receive assistance with your luggage and transportation will be provided directly to the Hilton Hawaiian Village where we will escort you to the reception desk. Once you have checked-in, you will come to the "Aloha from Hawaii" Hospitality Desk which will be located in the lobby of the Tapa Tower where you will be given a packet of information that you will be able to use as a reference during your visit to Hawaii. We’ll also be on hand for the entire visit to make sure all your questions are answered and your needs are met.

What if I want to stay later or arrive earlier?

Special discounted hotel rates apply for those guests interested in arriving earlier than January 10 or staying later than January 15. Reservations must be made in advance and are based on availability. You will also book those rooms through the same reservations team with whom you book your package.

Will the pick-up and departure services that come in the package be available if I arrive early and/or stay later?

The pick-up service will be available on January 8 - 10, 2013 and the departure service will be available January 15 - 17, 2013. When you make your reserve your package(s), you will let us know your plans.

How do I book my package(s)?

If you are in the U.S. or Canada, just contact our reservations team by calling 800-238-2000 or if you are in any other country, call 901-332-3322 and ask for reservations.

Since packages are limited, how can I reserve one now?

Vacation packages will be on sale for basic and plus members of the Elvis Insiders affinity group and former guests of The Elvis Cruises beginning April 17, 2012. The sale for the general public begins on April 20, 2012.

Packages can be reserved by paying a deposit of $399 per person for each regular package and $599 per person for each VIP package. The remaining balance of your package will be due on October 1, 2012. Any packages which are not paid for in full by October 2, 2012, will be released for sale to others. Deposits are nonrefundable. The deposit will cover your additional room nights as well as your package.

What if I book a package and have an emergency that prevents me from being able to attend?

Emergencies happen. Unfortunately, because of high demand and limited availability, refunds for the deposit for the packages are not available. Should you need to cancel prior to October 1, 2012, you may do so and we will refund everything paid except for the deposit. AFTER October 1, 2012, there will be no refunds of any kind. That is why we suggest (but do not require) travel insurance. We have made arrangements for guests purchasing this package to be able to buy an insurance package that protects consumers in case they are unable to take a trip because of an emergency including sickness or injury, involuntary job termination or other reasons. Check out this information sheet for more details or visit their website for information and to purchase your travel insurance.

Want to share information about the Aloha packages with a friend? Download and print this helpful fact sheet.

Ready to join us in Hawaii? Check out the prices and package options, our schedule of Aloha events, and the hottest tourist attractions in Hawaii. If you have questions, take a look at the FAQ page or email us at Aloha@elvis.com and book your trip today!